How to use the Test-Taker Appointment Timeline

Accessing the Test-Taker Appointment Timeline

1. Login to your ProctorU account
2. Click on the Exam that the test-taker scheduled for
3. Click the View button next to a test-takers name

Test-Taker Appointment Timeline Details

The test-taker appointment timeline enables you to view the events of a particular appointment in a detailed timeline. This timeline displays all of the events during an appointment in chronological order as well as any notes made by a proctor or manager. The timeline will also display the relevant test-taker and exam session information for the appointment.

• Navigation Bar - Shows the institution and exam for the selected appointment.
• User - Shows the user for the selected appointment including their contact information.
• Session - Shows information for the selected appointment including exam start and end times, fulfillment status and contact information.
• Authentication Methods - Displays pass/fail for authentication checks for appointments.
• Exam - Shows exam notes for this appointment. Proctors view these same notes.
• Comments - A counter shows if there are any active comments on the timeline events from proctors or management.
• Incidents - All suspicious events flagged by our system will be indicated as "Incidents". If a formal Incident Report is filed, you can learn more about how to access an Incident Report here.
• Media-Playback - You can watch a live stream of a test-taker if they are still in an exam. If a session is already complete, you can watch a recording of the session. The yellow dots on the playback of the video will pinpoint an alert that was detected by our system.
• Alert - Under the "Activity" tab, you can see information about a session in more detail.

Exam General Section

Under the Exam General tab, you can see information about a session in more detail. A playback icon will be next to each incident. Click the icon to go directly to the point in time on the video when the event occurred.

Pre-Checks

The pre-checks tab will show you everything that happened during an exam session prior to the start of the exam. Each event also has a playback icon that correlates to the point in time on the video.

Test-Taker Browser

The Browser section will show each tab a test-taker opened during an exam. It will also show what the test-taker tried to copy and paste during that exam. Lastly, it will show the location of the test-taker based on their IP address.