Performance Insights Dashboard

Purpose

ProctorU created the Performance Insight report to provide administrators with information about testing sessions across their institution. This report will provide you with key metrics for all of the exams within your institution, and compare them to the averages that ProctorU sees across all of our partners.

How to Access

• Log in to your ProctorU account
• Navigate to the Reports tab in the top navigation bar
  • Click on Performance Insights

Tip: Hover over the graphics in the Performance Insight report to reveal helpful definitions and specific information about the data you’re accessing.

Key Metrics

Dashboard Summary

Total Completed Exams

The dashboard summary provides you with a look into the total completed exams over a certain period of time. 

• To customize the period of time you would like to see, click on Exam Trend Options
  • Sort by month, quarter, week, or day and then use the Date Range slider to customize further

Academic Integrity

Unpermitted Resources - Reservations in which unpermitted resources were identified by a proctor and removed from the testing environment

Active Interventions - Any action that is taken by a proctor, during an examination, to correct an action taken by the student, clarify an expectation of behavior, or stop a potential academic breach from occurring

Confirmed Breaches - Percentage of exams with at least one confirmed academic integrity breach identified and verified by ProctorU

Test-Taker Experience

Very Satisfied % - Percent of test-takers that were very satisfied (5 out of 5 score) with ProctorU

Average Start Time - Average time to connect to a proctor, secure testing environment, and begin the exam (shown in hour:min:sec)

Tech Issues - Percent of reservations that experienced a technical issue before or during the exam

Dashboard Drill Ins

To access further information about academic integrity data points and the test-taker experience, click on the Academic Integrity or Test-Taker Experience tabs at the top of the Performance Insights report.

Academic Integrity

The academic integrity tab provides you with a more detailed look at the data we collect for your institution as it pertains to the academic integrity of your exam sessions. There are many different ways you can customize the information you see in this tab.

• To customize the period of time you would like to see, use the Trend Options box
  • Sort by month, quarter, week, or day and then use the Date Range slider to customize further
• If you’d like to view the information related to a specific department, click the Department Filter option

Tip: Use the Broken Out By filter to make this information as granular as you’d like

Test-Taker Experience

The test-taker experience tab provides you with a more detailed look at the data we collect for your institution as it pertains to how your test-takers feel about ProctorU’s services. There are many different ways you can customize the information you see in this tab, and the way you can sort information mimics that of the Academic Integrity tab (see section above).