For Immediate Assistance

If you need immediate assistance, the fastest way to get help is to use our Live Chat feature within your ProctorU Account.
Log In To ProctorU

If you don't have access to your ProctorU Account, you can still contact our support chat 24/7.
Contact Our Live Chat Support Here

For other support needs feel free to use the contact methods listed below.

For 24/7 Phone Support

United States and Canada
+1 (855) 772-8678

Canada (French)
+1 (888) 900-0005

United Kingdom
+44 (808) 168-1055

Australia
+61 (1800) 841-822
+61 (1800) 957-152

For Non-Urgent Requests

Please use the form below to enter the details of your request. A member of our support staff will respond via email as soon as possible. Response times will fall within 24-48 hours.

**Please note that Meazure Learning can only process refunds for payments made directly in either the ProctorU, Meazure/Yardstick, or Connect systems. Prior to submitting a request, please confirm your payment was not processed directly by your testing organization. If so, please reach out to your test sponsor for any refund request.**