Review the following requirements for your camera, operating system, upload/download speeds, RAM, ports, microphones and browsers. Also included is a list of technology not currently supported by ProctorU.
| TYPE | MINIMUM | RECOMMENDED |
|---|---|---|
| Internet Connection | Wifi Connection | Wired Connection |
| PC Users | Windows 8 (Windows 10 S mode is not supported) | Windows 10 (10 S mode is not supported) |
| Mac Users | MacOS 10.13 (Oldest Still Maintained Version) | MacOS 10.15 |
| CPU | more than 2 core CPU less than 85% CPU Usage |
more than 4 core CPU less than 50% CPU Usage |
| Webcam | 640x480 resolution | 1280x720 resolution |
| Internet Download Speed | 1 Mbps | 12 Mbps |
| Internet Upload Speed | 1 Mbps | 3 Mbps |
| RAM | 4 GB less than 95% Ram Usage |
16 GB less than 90% Usage |
| Connectivity Ports | 1935, 843, 80, 443, 61613, UDP/TCP | 1935, 843, 80, 443, 61613, UDP/TCP |
| Screen Resolution | 1366 x 768 | 1920 x 1080 and above |
| Chromebook Users (Only for Automated Proctoring. Is not Supported for Live Proctoring) | Chrome device is running the latest version of Chrome OS. | Chrome device is running the latest version of Chrome OS. |
Additional Requirements:
- A functioning microphone (some web cameras have them built-in); microphone should not be part of headphones
- Headphones are generally not permitted, check with your testing organization to determine if headphones are permitted
- A compatible browser: Google Chrome (preferred) or Mozilla Firefox
Not Supported:
- Microsoft Edge browser
- Google Chromebooks (for Live Proctoring only)
- Tablets (Nexus, iPad, Tab, Note, etc.)
- Smartphones
- Linux operating systems
- Windows 10 in S mode or Surface RT
- Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
- Apple Boot Camp
- Remote Access Software
- Inactive Version of Windows and Test Builds/Test Mode
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