Test-Taker Library
Welcome to the test-taker documentation library for the ProctorU Platform. We recommend you familiarize yourself with the articles below before testing. If you can’t find an answer and need urgent assistance, you can chat live with our Support Team at any time.
Getting Started
Guardian Browser Resources
- How to Download, Install, and Uninstall the Guardian Browser
- What to Expect on Exam Day
- How to select a language in Guardian
- How do I know if I am a Guardian Test Taker?
- How to download the Proctor Chat Application in Guardian
- Record+ Chromebook Users - Getting Started: Steps to Take Before Exam Day
Getting Started - Learning Management System Workflow
Scheduling
Equipment Requirements and Help
- Common Troubleshooting Solutions and FAQs
- Equipment Requirements
- Camera Troubleshooting
- Microphone Troubleshooting
- Windows Setting Adjustments
- MAC Setting Adjustments
General
- Test-Taker Support
- How to Reset Your Password
- Common account handling issues and FAQs
- How to Perform a Monitor Scan
- How do I receive accommodations for my proctored session with ProctorU?
- How do I add or remove institution enrollments?
Test Center - In Person Testing Articles
- Exam Payment - In Person Proctored Examination
- How do I schedule my in person proctored examination appointment?
- How early should I arrive for my in person testing appointment?
- Reimbursement for Late Test Center Cancellations
- What do I do if I need Accommodations?
- What if I need to cancel or reschedule my in person proctored exam?