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General

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General questions about the ProctorU service

  • How to Perform a Monitor Scan
  • Trouble Logging In?
  • Can I have pets with me?
  • Does my exam begin when I connect with ProctorU?
  • Are breaks allowed during my exam?
  • How do I re-enable my Mac screenshot hotkeys?
  • How do I receive accommodations for my proctored session with ProctorU?
  • How do I access exam results?
  • How do I add or remove institution enrollments?
  • Where do identity challenge questions come from?
  • How can I request a refund?
  • What time zone should I use when scheduling or registering?
  • Privacy
  • My access code is not working
  • I need immediate assistance, is there live support?
  • TEST-TAKERS
    • Register/Login Test-Taker Resource Center Automated Equipment Check
  • ABOUT PROCTORU
    • Careers Executive Bios Privacy Policy Terms of Service Accessibility Statement
  • OUR OFFICES
    • Pleasanton California Birmingham Alabama Folsom California
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