General
General questions about the ProctorU service
- Test-Taker Support
- How to Reset Your Password
- Common account handling issues and FAQs
- How to Perform a Monitor Scan
- How do I receive accommodations for my proctored session with ProctorU?
- How to Uninstall the Legacy ProctorU Extension and Install the New Guardian Extension or Download the Guardian Browser
- How do I add or remove institution enrollments?
- Planned Maintenance Windows in 2026
- Planned Maintenance Windows in 2027
- Windows Defender SmartScreen Warning When Launching the LMI Applet