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Live support is readily available if you are having trouble getting connected with a proctor or experiencing other issues preventing you from taking an exam. There are two options to chat with a support representative depending on whether you have an existing ProctorU Platform account or not.
For people who have a ProctorU account:
- Log into your account.
- Look for the blue chat icon in the lower right corner of the screen.
- Follow the prompts to get help.
Don't have a ProctorU account yet? No Problem!
- Go to the Support Chat page
- Look for the blue chat icon in the lower right corner of the screen.
- Follow the prompts to get help.