I need immediate assistance, is there live support?

Live support is readily available if you are having trouble getting connected with a proctor or experiencing other issues preventing you from taking an exam. There are two options to chat with a support representative depending on whether you have an existing ProctorU Platform account or not.

For people who have a ProctorU account:

1. Log into your account.
2. Look for the blue chat icon in the lower right corner of the screen.
3. Follow the prompts to get help.

Don't have a ProctorU account yet? No Problem!

1. Enter this URL into your browser: https://auto.proctoru.com/chat
2. Look for the blue chat icon in the lower right corner of the screen.
3. Follow the prompts to get help.