This Article is deprecated and is scheduled to be removed. For the updated article check here:
https://support.proctoru.com/hc/en-us/articles/25429674959245-Common-Troubleshooting-Solutions-and-FAQs
If you are having trouble logging in to ProctorU, try following the troubleshooting steps below.
- Make sure you entered the email address associated with your ProctorU account. If you have more than one email address that could have been used when creating your account, try checking your other inbox(es).
- If you forgot your password, click on the link that says “Forgot password?”
- Ensure that you’ve confirmed your account.