If you are having trouble logging in to ProctorU, try following the troubleshooting steps below.
- Make sure you entered the email address associated with your ProctorU account. If you have more than one email address that could have been used when creating your account, try checking your other inbox(es).
- If you forgot your password, click on the link that says “Forgot password?”
- Ensure that you’ve confirmed your account
If you've tried all of these steps and still did not receive an email back, please start a live chat with our support team to investigate further.