ProctorU requires that you confirm your email address when you create an account. This helps us ensure that we are sending communications to a valid email address. If you did not receive a confirmation email from ProctorU, try these troubleshooting methods:
- Check your spam folder.
- Make sure you entered the email address associated with your ProctorU account. If you have more than one email address that could have been used when creating your account, try checking your other inbox(es).
- Go to go.proctoru.com and click “Didn’t receive confirmation instructions?”
If you've tried all of these steps and still did not receive an email back, please start a live chat with our support team to investigate further.