Data Retention FAQ

ProctorU only uses the data captured during test sessions to conduct online proctoring. As our Privacy Policy states: ProctorU does not use any test-taker's personal information for any purpose other than for facilitating the proctoring of online exams.

Once an exam session ends, the proctoring session data is stored in US-based encrypted servers (AES 256). The screen recordings and webcam audio/video are accessible to the institution or organization for a period determined by the institution or organization but are automatically deleted, per NIST 800-88 guidelines, after one year, unless a shorter duration has been requested by your testing institution or organization.

The information and recordings belong to the testing institution or organization and we act as a service provider. We do not own the data, the institution or organization does. We don’t sell or otherwise monetize any data from test-takers and we never market to test-takers nor allow any of our service providers to do so.