This is everything you will need to begin testing with ProctorU. Most ProctorU exams require the Guardian Browser; you can download it here. We recommend using our test-it-out feature to check the computer you will be using on exam day.
When testing through the ProctorU Platform, you will need a computer that fulfills the following system requirements.
| Minimum Requirements | |
|---|---|
| Operating System | Windows 10 or later Mac OS 11.0 or later All recent compatible versions of ChromeOS (Extension workflow only) |
| Browser (extension workflow only) | Chrome |
| Connectivity | 3 Mbps (3072 Kbps) Upload & Download Speed (mobile hotspots and tethering are discouraged) |
| Webcam | 640x480 resolution |
| Microphone | All microphones other than those built into headphones are permitted. |
| Speakers | Built-in or external speakers are required. |
| RAM Capacity | 8GB |
| CPU | 4 cores at 2.4ghz |
| Monitor Resolution | 1366x768 |
| Ports | UDP/TCP 80 UDP/TCP 443 |
Here are some important caveats and limitations to keep in mind when testing:
-
For Mac devices with Apple Silicon (M-series) processors, you will need to use the Apple (Silicon (M-series) or MacBook Neo) version of Guardian Browser.
- If a student with an M-series Mac downloads the Intel version, they should receive a warning and be redirected when attempting to launch their session, indicating that the M-chip version is required.
- Need assistance identifying which version is right for you? Identify which version of Guardian Browser my Mac requires.
- You will not be permitted to test with remote control software running on your computer. Applications like TeamViewer, GoToMyPC, AnyDesk, etc.
- You will be permitted to use only a single monitor during testing; all others must be disconnected.
- Mobile devices, such as tablets or cell phones, are not supported.
- Headphones are generally not permitted. Check with your testing organization to determine if you are allowed to use headphones.
- You will not be permitted to take your exam from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam.
- You will not be permitted to use Apple Boot Camp to take your exam.
- Unlicensed/inactive versions of Windows and Test Builds/Modes are not permitted.
- External monitors connected to a closed laptop should be set to mirror the display and connected directly to the computer. Avoid using a docking station.