Archived
- What to expect on exam day (Extension Workflow)
- How to Download the Guardian Browser from your Test Taker Account
- Supported Browsers
- Trouble Logging In?
- Multiple Monitors/Displays
- LogMeIn Rescue - 6 digit PIN code (Or Windows 10 S mode)
- Can you bill me later for the cost of my exam?
- How do I identify my Apple processor?
- Can I have pets with me?
- How do I test my equipment?
- What time zone should I use when scheduling or registering?
- MacOS X Catalina And Beyond Users - Important Notice
- When I try to connect to a proctor on my Mac, I receive an error message that the app "can't be opened because it was not downloaded from the Mac App Store."
- Does my exam begin when I connect with ProctorU?
- How to get started with your Testing Session (Guardian)
- UK Test Takers - TalkTalk/HomeSafe Setting Adjustment
- How do I uninstall ProctorU software?
- Are breaks allowed during my exam?
- How do I test my Equipment? (Guardian)
- Internet Quality
- How do I re-enable my Mac screenshot hotkeys?
- What Operating Systems/Devices Are Supported?
- Microphone
- Speakers
- Webcam
- How do I access exam results?
- How can I request a refund?
- Privacy
- I need immediate assistance, is there live support?
- My access code is not working