How to Use the Exam Analytics Dashboard

The Exam Analytics Dashboard is updated in real time and provides you with a detailed understanding of your test-takers' Live+ and/or Review+ proctored sessions.

How to Access the Exam Analytics Dashboard:

1. Log in to your ProctorU account
2. Navigate to Exams.
3. Click on the exam name you want to review.
4. Click on the See More tab.

NOTE: For all terms, hover over the name and a definition will appear.

The Summary Tab:

• Unpermitted Materials: The number of sessions where unpermitted resources were identified by a proctor and removed from the testing environment.
• Active Interventions: Any action that is taken by a proctor, during an examination, to correct an action taken by the test-taker, clarify an expectation of behavior, or stop a potential academic breach from occurring.
• Confirmed Breaches: Total number of confirmed academic integrity breaches identified and verified by ProctorU. 
• Test Taker Surveys: Test-Takers are given the opportunity to rate their satisfaction with their Proctor and the ProctorU Services on a scale of 1 to 5.
• Exams with Technical Issues: Any exam in which a test-taker encountered a technical issue that may have affected their launch process with ProctorU.

The Academic Integrity Tab:

Shows data comparing active interventions with the confirmed breaches. At the bottom of the page, you can sort by test-taker, date, or the type of integrity incident. When you click on the test-taker’s name, you are taken to a new tab showing the associated ProctorU session.

The Incident Report Center:

Includes any confirmed academic integrity breaches. Click on the test-taker name and you will be taken to the completed incident report.

The Investigate Experience Tab:

• Allows you to see a high-level view of the test-taker experience. You can review how many technical issues your test-takers’ experienced, on average how long they waited for their proctor, the average launch time, and the average start time.
• Under the Reservation Details section, you can sort by survey scores, technical issues, wait times, launch times, and start times.

The Start Time Tab:

Allows you to see the average wait time, launch time, and start time. In the middle of the report, you will see a scatter plot designed specifically for your exam. Click on a dot on the graph to navigate to the test-taker session at the bottom of the report. Click on the test-taker’s name to navigate to their ProctorU session.

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