Profile Creation

• User Role Permissions
• How to Edit an Exam Message
• How to Add an Exam Accommodation Directly to the System
• How to Create New Institution Administrators 
• How to Schedule a Single User (Bluebird) Exam
• How to Create a New Test-Taker Profile

Live+ / Review+ Documentation

• How to prevent test takers from incorrectly scheduling: Hiding Exams
• How to prevent test takers from incorrectly scheduling: Max Attempts
• How to view Test Taker Video under 'View Media'
• How To Use An Open Invite Link
• Tackling Common Test-Taker Challenges
• How to Enter An Exam through Your ProctorU Account

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Record+ Documentation

• Canvas - Exam Enablement Process
• Blackboard - Exam Enablement Process
• Moodle - Exam Enablement Process
• Supported Learning Management Systems

LTI 1.3 Documentation

• How to Enter an Exam through Blackboard using LTI 1.3
• How to Enter an Exam through Canvas using LTI 1.3
• How to Enter an Exam through D2L using LTI 1.3
• How to Enter an Exam through Moodle using LTI 1.3

Reporting Documentation

• Preventing Test Takers from Rescheduling: Max No Shows
• Session Statuses Explained
• How to Pull Test-Taker Survey Data
• How to pull Admin Reports
• How to View a Test-Taker's ProctorU Session
• How to View Videos from the Test-Taker's Session

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Suggested Test-Taker Instructions (Syllabus and Preparedness Verbiage)

• Live+ Instructions for Test-takers
• Review+ Instructions for Test-takers
• Record+ Instructions for Test-takers
• Review+ (Guardian) Instructions for Test-takers
• Record+ (Guardian) Instructions for Test-takers
• Live+ (Guardian) Instructions for Test-takers

Submit a Support Ticket

• Access Code/Voucher Request